What exactly is CRM?
Customer Relationship Management (CRM) is a technology for controlling all your company’s interactions and interactions with customers and potential prospects. The purpose is straightforward: Strengthen small business relationships. A CRM process assists companies remain connected to customers, streamline processes, and make improvements to profitability.
When people today take a look at CRM, they usually seek advice from a CRM check here method or platform, a Resource that assists with Get in touch with administration, sales administration, efficiency, and more.